Fast-Track to Scaling your Home Service Business with our
Roadmap To Profit And Success!
March 13, 2025 8am - 5pm
Phoenix, Arizona
– Free Event! –
Join us after the event for a networking happy hour

Joe O'Grady
Director of Awesomeness,
TeamSPG

Robert Johnson
Owner,
Bob Larson Plumbing

Charles Vargas
Owner,
B&M Electrical

Jennifer Filzen
CEO,
Rock Star Marketing

Brian Cohen
Business Strategist,
SF&P Advisors
Register Now. Seating Is Limited.
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Streamline Your Business & Generate More Profit
TeamSPG’s experts assist home service businesses to maximize profits and streamline processes in the plumbing, electrical and HVAC industries.
Our coaches actively help you navigate business challenges through accountability and engagement.
Your Business, Better
Our core services streamline your processes, improve efficiency and culture while increasing your profit.
- Starter Toolkit
Start here to increase your revenue!
The TeamSPG Starter Toolkit is perfect for these industries:
- Plumbing
- HVAC
- Electrical
Increase revenue, streamline operations, and improve your work-life balance.
PLUS, get one month of Premium TeamSPG Membership, absolutely free!
Watch the video:
100% Satisfaction Guaranteed
- Members
We’ve got you covered at every level.
- We cater to your specific needs at each stage of your business cycle.
- Flexible options for every level of help needed.
- Level up skills for Technician, Management, and / or Leadership.
- NO contracts for any membership options.
- We earn your business every month.
We are here to serve you and help your business increase revenue and profit!
- On-Sites
A true Accountability Partner meets you where you are …Literally!
- Hands-on approach.
- Bring a TeamSPG coach to your shop!
- We train, engage, and help implement new procedures and systems.
- Gain objective courses of action and set the stage for excellence through procedures, role-playing, and real-time feedback.
Interactive, Insightful and Impactful!
- Events
TeamSPG Regional retreats and events are Proven, Purposeful, and Powerful.
- Intense systems training, operational excellence strategies, and incredible peer networking.
- Accelerated learning and growth for your entire team.
- Top Gun Tech Academy: A 4-day Technician Training experience covering:
- The Ultimate Service Call
- Diagnostic training
- Hands-on instruction in a real home setting
- Interactive role-playing
- Option-based Client Advising
- Certificate of achievement upon completion
- Leadership Series : An intensive, owners-only business experience including:
- Operations experts
- Industry Innovators
- Culture specialists
- Guest speakers
- World-class best practices
Starter Toolkit
On-Sites
Events
Boost Productivity, Results, and Profit
Lift up your entire team with these key benefits:
- Direct access to industry experts
- Impactful training for your whole team
- A proven system to track and increase conversion
- A caring accountability partner.
We support our members on their journey to higher profitability.
- Guidance to a running smoother running business
- The latest in technician training, leadership consultation for owners, operations streamlining and standardization, and CSR training.
Technician

Give your technicians the tools and training needed to deliver better results. Added benefits include:
- Greater conversion ratios
- Higher average tickets
- Fewer call-backs
- Superior customer loyalty
- Greater conversion ratios
- Higher average tickets
- Fewer call-backs
- Superior customer loyalty
Dispatch

Maximize scheduling opportunities and exceed daily revenue goals. Added benefits include:
- Dispatch for profits
- Increased technician conversion rates
- Decreased cancelled calls
- Improved routing and efficiency
- Dispatch for profits
- Increased technician conversion rates
- Decreased cancelled calls
- Improved routing and efficiency
CSR

Cultivate excellence in your CSRs & dispatchers with solid, back-end support. Added benefits include:
- Higher call conversions
- Greater brand consistency
- Better objection handling
- Deliver 5-star follow up
- Higher call conversions
- Greater brand consistency
- Better objection handling
- Dispatch for profitability
Operations

Streamline your operations to strategically grow your business and revenue. Growth areas include:
- Smoother employee on-boarding
- Streamlined efficiency in forms & templates
- Added consistency in training with consulting, on-sites, and videos
- More clearly-defined goals
- Smoother employee on-boarding
- Streamlined efficiency in forms & templates
- Added consistency in training with consulting, on-sites, and videos
- More clearly-defined goals
Leadership

Manage your team more efficiently and effectively. Our owners experience:
- Enhanced team engagement
- Proactive planning, less emergencies
- Effective time management
- Increased profits
- Better team culture
- Enhanced team engagement
- Proactive planning, less emergencies
- Effective time management
- Increased profits
- Better team culture
Ready To Grow?
TeamSPG partners with you to tighten-up your processes, convert more tickets, streamline your business, and put more profit in your pocket.
Q & A — The TeamSPG Difference
1
Who should join TeamSPG?
Any business owner in the home service industry who is looking to:
- Establish clear company goals
- Implement proven, world-class strategies
- See measurable results, while improving their bottom line
2
How does TeamSPG interact with members?
TeamSPG actively engages our members through:
- Weekly owner round tables
- One-on-one consultations
- Custom on-site programs
3
How is TeamSPG different?
TeamSPG saw a gap between companies that just hand you system materials and companies that are hands-on. At TeamSPG we:
- Offer a dedicated team of expert coaches as an extension of your staff
- Uncover specific areas hurting your growth and provide actionable items to implement immediately.
4
Where do I start?
Sign up for a FREE Business Improvement Session to analyze where you are and where you want to be. We’ll take a deep dive into your current operations to see if it makes sense to work together.
We have no contracts, so earning your business every month is our highest priority.
TeamSPG
Our optimization & systems experts support you through our entire process. Connect with us and learn more about our team here.
We are here to help lift up your business.

Joe O'Grady
Director of Awesomeness
Meet Joe

Phil Denato
Director of Product Marketing
Meet Phil

Alison Tawney
Director of Operations
Meet Alison

Brian Simpson
Service Coach
Meet Brian

Mark Vaughan
Operations Coach
Meet Mark

Jen Jezar
Operations Coordinator
Meet Jen

Nick Hattaway
Operations Coach

Sarrah Dinulos
Onboarding Coordinator

Xander Fisher
Operations Coach

ER Fornoles
Marketing Specialist

Glenn Vasquez
Content Specialist
Testimonials
TeamSPG Members are more than clients – they’re partners. Their success and growth drives us forward.
Swipe through to view our members experience partnering with SPG.
Ready to increase your profit?
Join our amazing members and see how the TeamSPG difference will improve your company’s bottom line.