Plumbing
Close rates, average tickets, pay plans, and the levers that move daily revenue.
Benchmark
The median plumbing tech sells 73.6% of the calls he runs. Techs in the bottom 25% close 66.3% or less. Techs in the top 25% close 81.9% or more. Your trip charge, your mix of demand and estimate calls, and how many members you serve all move this number.
Benchmark
A good average ticket for a plumbing service call runs between $892 and $1,805. The middle of the pack sits at $1,213. That range only holds up if you count the number the same way we do: sold revenue divided by number opportunities ran, tracked by tech.
How-to
Profit margin goes up when you cut waste, stop leaks, and make every dollar count. Most owners chase more revenue, but that can hide problems. The Service Operating System (SOS) brings clarity. It shows you where money leaks out and gives you tools to fix it. Clarity is what builds profit.