Electrical Business Resources

Goals, systems, and the numbers every owner should know before anything else.

• How do I know if my electrical business is financially healthy?

  Revenue won't tell you. A shop can have trucks rolling, phones ringing, techs on overtime, and revenue climbing, and still be one bad month from missing payroll. Financial health lives in five places most owners rarely look: the balance sheet, the quality of the revenue, the cash, the ratios, and what happens when the…

  Joe O'Grady·Updated Aug 27, 2026

Close rates, average tickets, pay plans, and the levers that move daily revenue.

• What KPIs should an electrical service business track?

  Track five daily KPIs for every technician: close rate, average ticket, maintenance-plan conversion, callback rate, and revenue per tech per day. These five numbers drive revenue, quality, and growth. Track them on paper if needed. Post them where techs see them. No shop needs more until these five are a habit.

  Nick Hattaway·Updated Sep 28, 2026

• What's a good average ticket for an electrical service call?

  At electrical shops that track technician performance daily, the median average ticket — total revenue divided by sold jobs, per tech — is $1,511. The middle half of techs run between $834 and $2,114. If your shop's number lives near the service-call fees you see quoted online, you're leaving most of the job on the…

  Phil Denato·Updated Sep 28, 2026

• What's the average close rate for an electrician?

  At residential electrical shops that track performance daily, the median close rate is 65.7%. The middle half of techs close between 58.7% and 73.2%. If your techs are closing below that band, the good news is that gap is trainable, and it's worth more than any marketing spend you might be considering.

  Phil Denato·Updated Sep 22, 2026

Adding trucks, managers, and locations without losing the wheels.

• How do I scale my electrical business past $1M?

  The short answer: you stop being the best electrician in the company.

  Nick Hattaway·Updated Oct 6, 2026

• When should I hire another electrician?

  Hire another electrician when you are booked out more than two weeks, your current techs are producing near the coached-shop median, and admin work keeps landing on your desk. Below that bar, a new hire just divides the same work across more payroll instead of helping you grow.

  Nick Hattaway·Updated Sep 10, 2026

• How do I break through the 5-truck hump in my electrical business?

  You grow to four or five trucks, almost hire a service manager, lose two technicians, and slide back to where you started. Again. The 5-truck hump in an electrical business isn't a mysterious market force. It's what happens when growth outruns recruiting, and when the sales process still lives in one person's head.…

  Phil Denato·Updated Aug 18, 2026