Help Center
Step-by-step guides for every part of Team SPG. Members can open any feature straight from its guide — and if you're new here, every guide shows exactly what the platform does.
Learn how to get started with Team SPG and set up your account
Read guideLearn how to use the Team SPG dashboard to track your team's performance
Read guideMonitor your team's learning progress, portal engagement, and activity timeline
Read guideLearn how to track and improve Key Training Indicators for your technicians and CSRs
Read guideLearn how to schedule, manage, and get the most out of coaching sessions
Read guideAccess the Team SPG course library and track your team's learning progress
Read guideLearn how to add, manage, and configure team member accounts
Read guideConfigure your company profile, dashboard visibility, default goals, and other settings
Read guideFind answers to common questions about Team SPG
Read guide